rivalry Privacy Policy

rivalry is an online sports and casino-style entertainment platform serving players in the Philippines. We operate the website at rivalry.site and are responsible for the personal data you provide when you register, deposit, or interact with our platform. As the data controller, rivalry determines how and why your personal information is processed. We take this responsibility seriously and are committed to handling your data with transparency and care. If you have any questions about this Privacy Policy, you can reach our support team through the contact details provided at the bottom of this page.

When you create a rivalry account, we collect the personal information you provide during registration, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID to verify your identity and confirm that you meet the minimum age requirement of 21 years. When you make deposits or withdrawals, we collect transaction details including payment method information, amounts, and timestamps. As you use the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. We may also collect information you voluntarily provide when contacting our support team, such as the content of your messages and any attachments you send.

rivalry uses your personal data to create and manage your account, verify your identity, and process deposits and withdrawals in Philippine pesos (PHP). We use your information to deliver the services you have requested, including access to sports betting, casino games, fish games, and other platform features. Your data helps us detect and prevent fraud, money laundering, and other prohibited activities that could harm you or other players. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our Terms and Conditions or this Privacy Policy. rivalry does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

rivalry does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers — all of whom are bound by strict confidentiality obligations. We may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by applicable law or a valid legal order. In the event that rivalry undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always inform you of any material changes to how your data is shared.

rivalry retains your personal data for as long as your account remains active and for a period of at least five years after account closure, in line with applicable Philippine regulations on record-keeping for gaming and financial services. Transaction records and identity verification documents are kept for the full retention period to support regulatory audits and dispute resolution. If you request account closure, we will deactivate your account promptly, but certain data will be retained as required by law. Data that is no longer needed for any lawful purpose is securely deleted or anonymised. You may request information about the specific retention periods that apply to your data by contacting our support team.

rivalry uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using TLS (Transport Layer Security) protocols. Access to personal data within rivalry is restricted to authorised personnel who need it to perform their job functions, and all staff handling personal data are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. While no online platform can guarantee absolute security, rivalry is committed to maintaining robust protections and responding swiftly to any security incidents that may affect your data.

As a player based in the Philippines, you have the right to access the personal data rivalry holds about you and to request a copy of that information at any time. You may request corrections to any inaccurate or incomplete data in your account profile. You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You may also object to certain types of data processing or request that we restrict how we use your data while a complaint is being investigated. To exercise any of these rights, please contact our support team — we will respond to all verified requests within 30 days in accordance with applicable Philippine data protection law.

rivalry uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and improve the overall performance of the platform on both desktop and mobile devices. Essential cookies are required for the platform to function correctly and cannot be disabled. We may use analytics cookies to understand how players navigate the site, which helps us improve the user experience for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. By continuing to use rivalry after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

rivalry may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify you directly via email or an in-platform notification. We encourage you to review this policy periodically so you are always aware of how your data is being handled. Continued use of the rivalry platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. If you have questions about any changes, visit our FAQ page or contact our support team directly.