Gaming is meant to be fun — and rivalry is committed to keeping it that way for every Filipino player. This page outlines the tools, resources, and commitments we have in place so you can always stay in control of your play.
rivalry has built responsible gaming tools directly into the platform — not as an afterthought, but as a core part of how we operate for Filipino players.
rivalry strictly enforces the minimum age requirement of 21 years for all players in the Philippines. Every new account goes through identity verification before any real-money activity is permitted. We use government-issued ID checks to confirm age and identity at the point of registration. Accounts that cannot be verified are suspended until valid documentation is provided. Protecting minors from gambling harm is a non-negotiable commitment for rivalry.
You can set daily, weekly, or monthly deposit limits on your rivalry account at any time through your account settings. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you a reliable financial guardrail so your gaming spend stays within what you are comfortable with. Lowering your limit takes effect right away, while any increase requires a review period to prevent impulsive decisions. We encourage all Filipino players to set a deposit limit when they first register.
Losing track of time is one of the most common ways gaming sessions become longer than intended. rivalry provides optional session time reminders that alert you after a set period of play, giving you a natural pause point to reassess. You can configure these reminders in your account settings to suit your own schedule and habits. Taking regular breaks is one of the simplest and most effective responsible gaming practices. We recommend setting a session reminder even if you feel confident about your play habits.
If you feel that you need a break from gaming, rivalry offers a self-exclusion option that temporarily or permanently restricts access to your account. You can request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or a permanent exclusion. During the exclusion period, you will not be able to log in, deposit, or place any bets on the platform. rivalry will also suppress any promotional communications to your account for the duration of the exclusion. To request self-exclusion, contact our support team directly and we will process your request promptly.
Your rivalry account includes a transaction and activity history so you can review your deposits, withdrawals, and betting activity at any time. Keeping an eye on your own patterns is one of the most empowering responsible gaming habits you can build. If you notice your spending or time on platform increasing beyond what you planned, use the limit tools or contact support before it becomes a concern. Transparency about your own activity is the first step toward staying in control. rivalry makes this data easy to access so you are never in the dark about your play.
If you or someone you know is struggling with problem gambling, our support team is available to help connect you with the right resources. In the Philippines, the Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidance and support services for affected individuals and families. rivalry takes every concern raised by players seriously and will never dismiss a request for help. You can reach our support team through the contact details in your account portal. Seeking help early is always the right move — there is no shame in asking for support.
Problem gambling can affect anyone. Being aware of the signs early makes it much easier to take action before things escalate.
Recognising these signs in yourself takes courage, and taking action is always the right decision. rivalry is here to support you — visit our FAQ page for more information, or contact our support team directly to discuss your options in confidence.
rivalry is committed to providing a safe and enjoyable gaming environment for every player in the Philippines. Use our tools, know your limits, and reach out whenever you need support. Ready to play responsibly?